Employment Supports & Training in the Twin Cities metro

Once a person has found a job working in competitive, integrated employment,  NCSI can provide individualized services and supports that help the person to maintain paid employment in the community/business setting.

A young female client waves at the camera.

Ready to start a new employment journey for yourself or someone you care for?

Learn about our employment services, and the process we use to help persons served to find and keep meaningful work. Our training and supports services fall under the “Keep” phase of DHS’ E1MN plan.

You can also download and read a deeper description of the Minnesota Department of Human Service’s E1MN Framework (PDF).

Keep Phase Services & Activities

Employment Support (Keep) activities help the person be successful in their job. Based on the person’s needs, activities may include things like:

  • Job analysis

  • Job redesign

  • Coaching and supporting acceptable workplace self-care, proper dress, personal hygiene and grooming

  • Job training and coaching to strengthen and maintain necessary work skills, behaviors and coworker relationships

  • Job-related counseling and support, including help understanding earned wages and impact on benefits

  • Training and coaching the person on job-related transportation

  • Progress review and reporting meetings

  • In-service transportation

  • Arrangement for adaptive accommodations

  • Arrangement for assistive technology

  • Advocacy, negotiation and liaison communication with the employer

  • Development and strengthening natural work supports

  • Research and coordination for job-related transportation

  • Working with the employer to design and implement set schedules for ongoing follow-up support, job coach sharing, fading out and monitoring

  • Data collection, documentation and progress reports on a person’s work performance

  • Benefit(s) fact gathering, review and analysis to determine how a change in circumstances will affect benefits.

PLEASE NOTE: In-person Job Coaching by NCSI staff is time-limited. Staff will help the person-served to develop natural real-world work supports with their supervisor and coworkers, and then fade out of in-person job coaching. Long-term job coaching may be possible in some cases by utilizing trained volunteers.

Ready to start a new employment journey for yourself or someone you care for?